Terms of Use
1. About these terms
These terms are an agreement between you and Anzhi Lu, an individual developer based in Beijing, China, who develops and runs Lavendell ("we", "us"). "LifeLullaby" is a brand name we use. It is not a registered company.
By using Lavendell, you agree to these terms. If you don't agree, please don't use it.
Please pay special attention to the terms in bold: auto-renewal and trial conversion, data loss, disclaimers, limitation of liability, governing law and disputes.
You get Lavendell from Apple's App Store, so Apple's Licensed Application End User License Agreement (the "Standard EULA") also applies. These terms add to it. If the two conflict about your licence to use the app, the Standard EULA wins. Apple is not a party to these terms and is not responsible for Lavendell or its support.
Our Privacy Policy explains how we handle your data.
2. What Lavendell is
Lavendell is a focus and study app set in a fictional magic school. You choose a course and an entry, then study or work on your own things in real life, while your character studies in its own scene. Completed focus time grows your course progress and your magic book.
The school, courses, spells and characters are fiction. They are not real lessons or qualifications.
Lavendell is not medical or mental-health advice. Take breaks, and use it in a way that's good for you.
We may change, add or remove features. We'll tell you in advance about changes that take away membership benefits you have paid for.
3. Your account
- You sign in with Apple, on an iPhone that Lavendell supports.
- In this version, your account and progress are stored only on your iPhone. They don't sync between devices, and we can't restore them if your iPhone is lost or reset or the app is deleted. Your membership is tied to your Apple Account, so you can restore it.
- Keep your iPhone and your Apple Account secure.
- You can sign out or delete your account in the app, under Dormitory › Settings. Signing out keeps your data on the iPhone; deleting your account erases it.
- Lavendell is not directed at children under 13 (under 14 in mainland China). If you are under the age of adulthood where you live, use Lavendell with a parent's or guardian's permission. Purchases may need their approval through Ask to Buy.
4. Your name and conduct
Your name must not:
- be offensive, hateful or sexual, or break the law;
- pretend to be someone else, including us, our staff or an official account. So no words like "official", "admin", "support", "system" or "Lavendell" (or 官方, 管理员, 客服, 系统, 拉文戴尔);
- contain someone else's personal information.
Names don't need to be unique. We may reject or remove a name that breaks these rules.
You also agree not to:
- use Lavendell to break the law;
- copy, modify, reverse engineer, extract or resell the app or its art, models, sounds or text, except where the law allows it;
- interfere with Lavendell, use bots or automated tools, or cheat;
- harass or harm other people through online features we add later, such as friends and study lists.
When online features arrive, other people may see your name, avatar and what you are studying. You will be able to report and block people, and to hide yourself from study lists. We may suspend or end your access if you break these rules.
5. Membership
Lavendell is free to use, including the Potions course and the basic features. Membership unlocks the benefits shown on the membership page when you buy, for example the four other courses.
- Yearly: an auto-renewing subscription for 1 year. Eligible new subscribers get a 3-day free trial first.
- Monthly: an auto-renewing subscription for 1 month.
- Lifetime: a one-time purchase. It is not a subscription and never renews. It gives you membership for as long as we run Lavendell.
The app shows the price in your local currency before you buy. Prices may differ by country. Payment is charged to your Apple Account when you confirm the purchase, or, if you start a free trial, when the trial ends.
Buying Lifetime doesn't cancel a subscription you already have. Cancel the subscription yourself so it doesn't renew.
When a membership ends, you keep what you have earned: progress, magic book pages, stages, medals and records. You can't start new sessions in member courses, and statistics other than today's lock again (your records are still saved). Your saved character stays as it is. Potions stays fully open.
6. Auto-renewal and free trial
- A subscription renews automatically for the same length, at the price at that time, unless you cancel it at least 24 hours before the current period ends. Your Apple Account is charged for the renewal within the 24 hours before the period ends.
- Free trial: the yearly plan's 3-day trial costs nothing. If you don't cancel at least 24 hours before the trial ends, it becomes a paid yearly subscription and your Apple Account is charged. Apple decides who is eligible for a trial, usually once per Apple Account.
- To manage or cancel: iPhone Settings › your name (Apple Account) › Subscriptions, or in the app Dormitory › Settings › Membership › Manage. Cancelling stops the next renewal. You stay a member until the end of the period you have paid for.
- Deleting your account or the app doesn't cancel a subscription.
- If the price goes up, Apple tells you in advance and asks for your agreement where required.
- The app doesn't send its own trial or renewal reminders. Apple sends receipts and renewal notices by email.
7. Refunds and restoring purchases
Apple sells and bills all purchases. We can't give refunds ourselves, and we can't see your payment details. To ask for a refund, go to reportaproblem.apple.com. Members can also use Dormitory › Settings › Membership › Refund in the app. Apple decides under its own terms.
To restore purchases on a new iPhone or after reinstalling: Dormitory › Settings › Membership › Restore, signed in with the same Apple Account.
Nothing in these terms limits the rights you have under consumer law where you live, including any right to cancel or to get a refund.
8. Content and intellectual property
- Lavendell's world, story, characters, art, text, the sounds we made, and the app's code belong to us or the people who license them to us. Under the Standard EULA and these terms, you may use the app for your own personal, non-commercial use.
- Some assets are made by other creators and used under licence, including the 3D character base, the school uniform, hairstyles, the Xiaolai font and some sounds. They belong to their creators and are credited in the app, under Dormitory › Settings › About. You may not extract or reuse them.
- Lavendell is an original world. It is not connected with, or endorsed by, any other book, film or game.
- If you send us ideas or feedback, we may use them without any obligation to you.
9. Availability and disclaimers
We work to make Lavendell reliable. But to the extent the law allows, we provide it "as is" and "as available". We don't promise that it will always be available, be free of errors, or keep every feature.
Data on your iPhone can be lost, for example if the iPhone is lost or reset or the app is deleted. In this version we can't recover it.
Nothing here removes rights or guarantees that the law where you live says can't be removed.
10. Limitation of liability
To the extent the law allows:
- we are not liable for indirect or consequential losses, such as lost data, profits or opportunities;
- our total liability to you for all claims about Lavendell is limited to what you paid for Lavendell membership in the 12 months before the claim.
We don't limit liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit.
11. Changes to these terms
We may update these terms, for example when we add features or the law changes. We'll post the new version here with a new date, and tell you in the app about important changes before they take effect. If you keep using Lavendell after that, the new terms apply. If you don't agree, you can stop using Lavendell and cancel your subscription.
12. Ending
You can stop using Lavendell at any time and delete your account in the app. We may suspend or end your use if you seriously or repeatedly break these terms. If we ever stop running Lavendell, we'll tell you in advance, in the app and on this website.
13. Governing law and disputes
These terms are governed by the laws of the People's Republic of China (mainland). This doesn't take away any protection you have under the mandatory consumer protection laws of the country where you live.
If you have a problem, please email us first. Most things can be sorted out quickly. If we can't settle it, either of us may take it to the competent court in Beijing. If you are a consumer, you may also go to the courts where you live, if your local law gives you that right.
14. Languages
These terms are in English and Chinese, and both say the same thing. If they ever differ, the English version applies, except where consumer protection law lets you rely on the version in your own language.
15. Contact
Anzhi Lu, Beijing, China · lawlietlu@outlook.com
If Lavendell is offered in the EU, Apple shows our contact details as a trader on its App Store page there.